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Customer Support

Orders Processing Time
Current processing time of all orders is 4-7 days. We ship USPS, which usually delivers within 2-4.
Return or Exchange
Here is the link for our Return Policy, please follow the directions:
https://pennyluna.com/pages/return-policy
Replacement / Refund
If there is a problem with your item, and you need replacement or refund, please email us a picture of the item along with your order number.
As always, we’re committed to the highest level of service, and apologize for the inconvenience. 
Thank you for your patience. 
PennyLuna team

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