Customer Support

Orders Processing Time
Current processing time of all orders is 2-4 days. We ship USPS, which usually delivers within 2-4.
Return or Exchange
Here is the link for our Return Policy, please follow the directions:
https://pennyluna.com/pages/return-policy
Replacement / Refund
If there is a problem with your item, and you need replacement or refund, please email us a picture of the item along with your order number to support@pennyluna.com.
As always, we’re committed to the highest level of service, and apologize for the inconvenience. 
Thank you for your patience. 
PennyLuna team